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FAQs

FAQs

I am having difficulty registering for an event. Can you help me?
Check to see if pre-registration has closed (pre-registration typically closes 3 days before the event date). If it has not closed, please call ULI Customer Service at (800) 321-5011.

I’d like to attend an event but pre-registration is closed. Can I still go?
Yes. For most events, you can still show up and register onsite (unless the event is sold-out). Please note that for most events, registration fees increase by $10-15 after pre-registration. It is best to check on availability by calling (215) 446-2930.

My password is not working when I try to log-in to my profile on the ULI website. What should I do?
You can reset your password on the log-in page. If this does not work, please call ULI Customer Service at (800) 321-5011.

Why am I not receiving ULI Philadelphia emails?
Have you added ULI Philadelphia to your “safe senders” list? If yes, please make sure your email address is current by checking your profile on ULI’s national site. If your information is up-to-date, please call ULI Customer Service at (800) 321-5011.

My company is a ULI Philadelphia Annual Sponsor. What events can I attend and how many free passes does my company have?
The number of tickets a company receives depends on their level of sponsorship. Please see our Sponsorship Benefits to determine what level your company is and how many tickets you should receive. To utilize your sponsor comp registrations for events, please email Erin Nardini or call (215) 446-2930.

How do I become a member/renew my membership?
Go to www.uli.org/JoinULI to renew your membership or decide which membership level is right for you. Still have questions? Please don’t hesitate to contact our staff.

I want to get more involved with ULI. Where do I start?
The best way to get involved is to attend our educational programs and networking events. If you are looking to dive deeper, please refer to our get involved page or contact one of our committee chairs for more information. You can also contact a ULI staff person to discuss which committee might be the best fit for you.